Shipping policy

SHIPPING POLICY

Processing Time Orders are typically processed and prepared for shipment within 1-3 business days after payment is confirmed.

Shipping Time Once shipped, delivery to addresses within the United States typically takes 12-18 business days. This is an estimate, not a guarantee — actual delivery times can vary due to customs processing, carrier delays, or other factors outside our control.

Shipping Cost We currently offer free shipping on all orders to the United States. No minimum order amount required.

Where We Ship At this time, we ship to addresses within the United States only.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Customs and Import Charges For orders shipped to the United States, customs or import charges are not typically applied to personal orders under $800 USD, in line with current U.S. de minimis rules. Cozynaut is not responsible for any changes to these regulations.

Lost or Delayed Packages If your order hasn't arrived within the estimated delivery window, please contact us at contact@cozynaut.com with your order number, and we'll look into it for you.

Questions For any shipping questions, reach out to us at contact@cozynaut.com.